For a growing number of people in British Columbia and Alberta, the question is no longer "Who is my family doctor?" It is "Where can I get care this week?" Hundreds of thousands of residents in each province have no regular primary care provider. Into that gap, a new generation of private and hybrid care options has stepped forward, and the conversation around them is shifting from whether they should exist to how they can work alongside the public system.
What's changed in BC and Alberta
Both provinces face the same pressure but are responding differently.
In British Columbia, the province estimated in 2024 that 800,000 to 900,000 residents lacked a family doctor, with roughly 310,000 people waiting on the Health Connect Registry. The public response has centred on attachment: registries, coordinators and team-based clinics. Private, membership-based and virtual clinics have grown alongside it, serving people who cannot afford to wait. Since 2018, roughly 410,000 people have been connected to a provider through BC's primary care initiatives, yet demand still outpaces supply.
Alberta has moved further and faster. Budget 2026 committed $525 million to deliver 50,000 additional surgeries over three years through chartered surgical facilities, privately operated centres that perform publicly funded procedures. On July 31, 2026, Albertans gained the option to pay directly for MRIs, CT scans, X-rays and ultrasounds without a referral. Since 2024, the Nurse Practitioner Primary Care Program has let NPs run their own practices, paid roughly 80% of comprehensive family physician compensation based on panel size.
Where Care2Talk Health fits
Care2Talk Health was built for this moment. We are an NP-led primary care organization with clinics in Victoria, Qualicum Beach/Parksville and Edmonton, combining virtual visits with in-person care. Members choose the plan that fits how they want to be seen, from virtual-only access to hybrid care.
Our model rests on a simple idea: nurse practitioners are fully qualified to provide comprehensive primary care, and technology lets them reach more people without sacrificing continuity. A patient can start with a virtual visit, then see the same team in person when an exam is needed. One team that knows your history is exactly what many unattached patients have been missing. Because nurse practitioners can examine patients, prescribe medication, order tests and refer to specialists, members receive ongoing, comprehensive care rather than one-off visits.
Partnership, not parallel systems
The most effective private options do not compete with the public system; they extend it. Alberta's chartered surgical facilities performed about 20% of the province's 305,000 surgeries in 2023-24 under public contracts, freeing hospital operating rooms for complex cases. The NP Primary Care Program applies the same logic to primary care, directing public dollars to independent practices that take on patient panels.
These partnerships carry real tension. The Parkland Institute has argued that private facilities can draw staff away from public hospitals, and the Alberta Medical Association has warned that self-referred testing could burden the public system. Those concerns point to the design questions that matter: does private capacity add new workforce, do records follow the patient, and can people move smoothly between settings?
For primary care providers like Care2Talk, the opportunity is to be a dependable partner: delivering defined services under contract, keeping care connected to the wider system, and reaching people the public system struggles to serve.
The outcomes so far
Access improves where private capacity is added deliberately. Alberta's government credits chartered facilities with a key role in reducing surgical wait times, and its 2026 budget expands that approach. In primary care, the payoff is attachment: patients with a regular provider have better health outcomes. Every patient a private or hybrid clinic attaches is one fewer relying on walk-in clinics and emergency departments for routine needs.
The picture is not uniform. Parkland's analysis found Alberta's 2023-24 payments to for-profit facilities added about 16,000 of the least complex procedures, and argued waits had not fallen much. The gains are strongest where private providers add genuine capacity and stay connected to public care pathways. Alberta officials have also said that even a sharp rise in self-paid testing would remain a small share of system capacity.
Looking ahead
Private healthcare options in BC and Alberta are no longer a fringe alternative; they are becoming part of how both provinces deliver care. The task now is to build partnerships that expand access while protecting what Canadians value about public health care. At Care2Talk Health, that is the work we are committed to: accessible, continuous, NP-led care for the communities we serve. Learn more at care2talk.io.
Sources
- Global News: BC patients connected to family doctors with new registry tools
- Pique: New streamlined registry aims to speed up attachment
- Canadian Healthcare Technology: Alberta budget includes $525M for private surgeries
- Ground News: Alberta out-of-pocket testing begins
- National Newswatch: Alberta self-referred testing
- Santis Health: Alberta opens private preventative testing market
- Discover Airdrie: Alberta NP pay model
- CBC: Alberta private surgical funding growing faster than public hospitals
- CBC: Clinic under scrutiny for charging fee to see nurse practitioners
