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What It Takes to Work in A Care Home

March 23, 2021

With the outbreak of COVID-19 in 2020 there has been a huge impact on the elderly as well as staff working and residing in care homes. Health protocols have had to change for both the elderly patients and the staff who are working at care homes to ensure that everyone is kept safe. Many healthcare workers,including staff who work at care homes, have been on the frontline of the pandemic and have had to come to work every day so as to care for their elderly patients.In this article, we will delve deeper into what it actually takes to work in a care home and how these amazing human beings add value to the lives of the elderly, while at the sametime having to contend with the dangers of COVID-19.

With the outbreak of COVID-19 in 2020 there has been a huge impact on the elderly as well as staff working and residing in care homes. Health protocols have had to change for both the elderly patients and the staff who are working at care homes to ensure that everyone is kept safe. 

Many healthcare workers,including staff who work at care homes, have been on the frontline of the pandemic and have had to come to work every day so as to care for their elderly patients.

In this article, we will delve deeper into what it actually takes to work in a care home and how these amazing human beings add value to the lives of the elderly, while at the sametime having to contend with the dangers of COVID-19.

Care Homes and Lock down Protocols

 

AllCare Homes have had to follow the protocols as set out by the World Health Organization in order to care for both their staff and residents.

Health protocols in care homes include the following:

·      Guiding the elderly on good hygiene.

·      Procedures needed in case of isolation.

·      The use of Personal Protective Equipment.

·      Deep cleaning.

·      Taking extra care of those who have underlying health conditions.

·      Temperature taking.  

The Protocols Care Homes Are Following Amidst the Pandemic

 

Care homes have had to manage health protocols in their facilities andare required to wear face masks regardless of who they are. All Staff that work in care homes are required to wear gloves and an apron around all residents.

Any residents that have been in a hospital are isolated for 14 days and if residents are showing symptoms of the virus then all other residents who have been in contact with that particular person need to isolate for 14 days.

 

What Skills are Needed to Work in A Care Home?

 

Working in a care home can be challenging but can also be deeply rewarding and fulfilling at the same time. It takes a special type of person to be able to care for patients with specific needs. This applies especially to the elderly living in a care home setting.

# 1 You Need to Genuinely Care

Physical and medical assistance is a given when it comes to the elderly,but in order to work in a care home, you need to genuinely care for the people that you are looking after. This means socially interacting with them and listening to them when they want to talk to you.

Unfortunately the elderly have had to endure daily isolation and have been kept from seeing their loved one’s face so face. It is important that the staff in a care home are conscientious of this and pay attention to ensuring that all steps are followed in order to give their patients the best care available while at the same time understanding the anxiety that their patients may be feeling.

# 2 Be Respectful Always

When you work at a care home you have to care for people who come from various backgrounds with regards to behaviour, culture, and religion. As a carer,you need to treat these differences with the utmost respect. Treating your patient as an individual and with respect often leads to some of the best working relationships.

# 3 Stay Friendly

Care home staff need to be open and approachable when interacting with the elderly even if their patients are exhibiting behavioural issues. If you have a friendly and approachable attitude, then you will be able to assure them that they are safe when you are around.

# 4 Be Flexible

Working at a care home requires you to be able to attend to many different patients in one day, so there has to be a certain amount of flexibility in your work ethic. Care work also requires the carer to be able to adapt to new situations as well as new people and learn how to tailor your approach to the different personalities of elderly patients.

# 5 Communication

As a carer for the elderly, you have to be an excellent communicator and be able to do this by learning how to speak and listen to your patients.

In this setting, you are more than likely going to come into contact with people who suffer from a wide range of health issues that may impair their ability to communicate effectively.

A good care assistant will be able to strike up a conversation as well as be able to listen and respond in the best manner that they can for any specific situation.

# 6 Reliability

A carer working in a care home needs to be 100% reliable. The residents of care homes are there to receive support and care so as to undertake most day-to-day tasks. A care assistant in a care home is quite literally the lifeline of many elderly people. Families of these elderly people need to feel safe and secure knowing that you are trustworthy, reliable, and punctual when attending to their loved one's needs.

# 7 Empathy and Sensitivity

Empathy and sensitivity are part of the job when it comes to being a caregiver in a care home. Your patients are going to talk to you about their families as well as their experiences and you need to have the ability to show compassion, provide comfort and understand what they are going through.

Care Home Staff Wellbeing

 

Stress and anxiety have been high in care homes amongst both staff and patients. There are many issues that are adding to the situation and negatively affecting the well-being of care home staff.

These factors include: 

·   Anxietyaround the health and well-being of their own families at home.

·   Grief following the death of people that they have become close to when working in a care setting.

·   The fatigue of continuously having to wear PPE.

·   Long hours with short breaks.

·   Limited or no visitors allowed in the care home

New Ways to Keep in Touch During the Pandemic

 

Asa carer, you have to bear in mind that the residents of the facility are already battling emotionally because they are unable to see their loved ones.This applies especially to the elderly who are living with dementia or Alzheimer’s.

Itis critical that care home staff set up schedules in which they can assist their residents to make use of video calling to contact their families on a regular basis.

Video calling and technology is often a new experience for many residents, and staff need to spend time assisting the elderly to be able to use technology that is unfamiliar to them.

  

At Care2Talk we realize how hard the pandemic has been on staff and residents at care homes. That is why we came up with the Care2Talk application that can significantly assist residents with no prior knowledge of technology to be able to talk to their loved ones via our application.

For some elderly people, services like Skype or other video calling applications proved to be too confusing to navigate and use. At Care2Talk we realized thatt here was a huge gap in the services available to connect seniors or people with dementia or cognitive disabilities with their caretakers, family, or friends. Our application allows for a better exchange of information since both speaker and listener are able to see and interpret body language and facial expressions.

Our support services consist of:

·   Sitevisits

·   24/7support (call and email)

·   Updatesto web portal quarterly

·   Tabletsupport and warranty

·   White glove service

 

Let us help you to connect seniors to their loved ones - it's just one simple touch away!

~Care2Talk.io

 

 

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